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ITIL-4-Specialist-High-velocity-IT Exam Dumps

ITIL-4-Specialist-High-velocity-IT Exam Dumps

ITIL 4 Specialist: High-velocity IT Exam

Vendor: PeopleCert

Exam Name: ITIL 4 Specialist: High-velocity IT Exam

Questions with Answers: 96

Last Updated: 08-Oct-2024

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PeopleCert ITIL-4-Specialist-High-velocity-IT Exam Questions

ITIL 4 Specialist: High-velocity IT Exam exams.

Question
How can an organization facilitate positive outcomes and experiences throughout the customer journey?
Choose the Choices:


Question
An organization has a culture that encourages people to hide their mistakes. This reduces opportunities to learn and improve in many different areas. Which practice would MOST help to improve this situation and how? Relationship management, by developing and communicating values and principles Which is an example of planning for value co - creation?
Choose the Choices:


Question
Which statement about the end - to - end customer journey is CORRECT?
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Question
Which statement about service requests is CORRECT?
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Question
A service provider wants to use a technology - generated approach for updating a software application installed on the mobile devices of the service users. Which is the MOST APPROPRIATE method?
Choose the Choices:


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