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6211 Exam Dumps

6211 Exam Dumps

Avaya Aura? Contact Center Multimedia Implementation

Vendor: Avaya

Exam Name: Avaya Aura? Contact Center Multimedia Implementation

Questions with Answers: 60

Last Updated: 13-Nov-2024

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Avaya 6211 Exam Questions

Avaya Aura? Contact Center Multimedia Implementation exams.

Question
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
Choose the Choices:


Question
Where is the administration of outbound campaigns and management of dialing lists performed?
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Question
Which template would you assign to an Inbound skillset so it can be monitored by the POMBlending Service?
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Question
Which Avaya Aura® Contact Center component expands the contact center to manage internet - based contacts such as email and Web communications?
Choose the Choices:


Question
What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and when agents are returned to Outbound activities?
Choose the Choices:


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