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7392X Exam Dumps

7392X Exam Dumps

Avaya Aura Call Center Elite Implementation Exam

Vendor: Avaya

Exam Name: Avaya Aura Call Center Elite Implementation Exam

Questions with Answers: 63

Last Updated: 21-Oct-2024

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Avaya 7392X Exam Questions

Avaya Aura Call Center Elite Implementation Exam exams.

Question
Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load balance by comparing sites?
Choose the Choices:


Question
For a split Day report, how many days of historical data show in the Basic Call management System (BCMS)?
Choose the Choices:


Question
A customer has the Elite Call Center package and wants Basic Call Management System (RCMS) for reports. Which statement is true about this scenario?
Choose the Choices:


Question
What provides built - in real - time and historical reporting capabilities for the call center, Including, reports tor Splits/Skills, Agents, Vector Directory Numbers (VDNs) and trunk Groups?
Choose the Choices:


Question
Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)
Choose the Choices:


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