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ITIL-DSV Exam Dumps

ITIL-DSV Exam Dumps

ITIL 4 Specialist: Drive Stakeholder Value

Vendor: PeopleCert

Exam Name: ITIL 4 Specialist: Drive Stakeholder Value

Questions with Answers: 80

Last Updated: 14-Sep-2024

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PeopleCert ITIL-DSV Exam Questions

ITIL 4 Specialist: Drive Stakeholder Value exams.

Question
An organization wants to grow its customer base as it is currently experiencing a decline in users. The target group includes people of 65+ of age, with at least one grandchild. During which stage is this usually done?
Choose the Choices:


Question
An organization is rebranding and renovating its branches. As part of the renovation, the physical network cabling is to be upgraded. You are responsible to manage the supplier. How will you engage with the cabling provider?
Choose the Choices:


Question
Which of the following is an advantage of a user community?
Choose the Choices:


Question
In consideration to the complaints of long waiting times, an organization wants to improve its service desk. Which is the most appropriate action that the Service Desk Manager should consider?
Choose the Choices:


Question
An organization is considering outsourcing its data center. The Supplier Manager is analyzing the potential external service providers. Which factor should NOT be considered by the Supplier Manager in the decision making process?
Choose the Choices:


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